PRIVACY POLICY

This privacy notice for Vis Foods, LLC (“we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

  • Visit our website at www.visfoods.co, or any website of ours that links to this privacy notice

  • Engage with us in other related wats, including any sales, marketing, or events

Questions or concerns” Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@visfoods.co

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice.

What personal information do we process? When you visit, use, or navigate out Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

We do not process sensitive personal information.

We do not receive or share any information with or from third parties.

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

We have organized processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can by guaranteed to be 100% secure, so we cannot promise or guarantee that hackers or unauthorized third parties will not be able unlawfully collect your information.

WHAT INFORMATION WE COLLECT

In short, we collect personal information that you provide to us.

The personal information we collect may include the following:

  • Names

  • Email addresses

  • Mailing addresses

  • Billing addresses

  • debit/credit card numbers (via our payment processing platform)

We do not process any sensitive information.

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe.

All personal information that your provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

HOW WE PROCESS YOUR INFORMATION

In short, we process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To deliver and facility the delivery of services to the user.

  • To respond to user inquiries and offer support to users

  • To fulfill and manage your orders

  • To request feedback

  • To send you marketing and promotional communications

  • To deliver targeted advertising to you

  • To post testimonials

  • To evaluate and improve our services, products, marketing, and your experience

  • To identify usage trends

COOKES AND OTHER TRACKING TECHNOLOGIES

In short, we may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: www.visfoods.co/cookies

HOW LONG WE KEEP YOUR INFORMATION

In short, we keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

HOW DO KEEP YOUR INFORMATION SAFE

In short, we aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers or other unauthorized third parties will not be able to improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

YOUR PRIVACY RIGHTS

In short, you may review, change, or terminate your account at any time.

If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time be contacting us at hello@visfoods.co

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when the applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send. You will then be removed from the marketing lists. However, we may still communicate with you - for example to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie Notice: www.visfoods.co/cookies

UPDATES TO THIS NOTICE

We may update this privacy notice from time to time. We encourage you to review this privacy notice to be informed of how we are protecting your information.

If you have any questions or comments about your privacy rights, you may email us at hello@visfoods.co